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- How should I access eProcurement
site?
| Log-on to the internet and type the
URL http://www.eprocurement.gov.in , this will take
you to the home page of the Marketplace. From there
you could register as a contractor/ supplier. After
registration, you could access the Tenders by using
the UserID and Password, chosen by you. |
- Is my password secure?
| Password is encrypted at the database
level. It is known only to you. Even the System
Administrator does not know your password. As a
part of the security policy, we advise you to change
the password frequently. |
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How do I change my password?
| After logging into your account, you
will find a link to Change the Password. |
- I've lost my password. How can
I retrieve it?
| Send a mail to the system administrator
by clicking on "Forgot Password" and answering the
questions. |
- What is the IT infrastructure
required for us to implement eProcurement?
| User should have a Pentium III computer
system and internet connection to access the eprocurement.gov.in.
For better access leased/ISDN line is preferred.
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- How should I upload the drawings
of the work?
| Divide the drawing into 2 or 4 parts
and scan all the parts. Then, name each part and
mention the final layout in the tender schedule. |
- How does the contractor submit
the EMD required for the tender without disclosing his
identity to the department as well as to other contractors?
| The EMD details are known only at
the time of Opening of the Bids. These details are
not availabe any time before opening of the bids |
- How is the tender document made
available to the contractors?
| The tender document can be down-loaded
by registered contractors after logging-in to Tenders
Homepage and paying the prescribed tender fee for
the purchase of tender schedule.. |
- Do you provide any training on
the software?
| Yes. We train few identified trainers
from the department. They would inturn train all
the users. You would find online help on the site.
An interactive demo which guides you through complete
process will be made available to you |
- Does the system hold all the
tender documents submitted by the contractors?
| Yes. It would be maintained online
for specified period and periodically it would be
moved to archive. |
- Is there any way to know the
identity of the participants before opening technical
bid?
| No. The department users get to know
the identity of the contractors only after opening
of the technical bid |
- How should I access the bids
submitted by the contractors?
| Log into your account after the technical
bid opening time and click on the lens against the
specific tender. You will find the technical bids
of all the contractors who have participated. You
can select technical bid of each contractor and
fill the evaluation report. |
- How are the power failures dealt,
while opening bids?
| To handle the power failure during
opening of bids, UPS should be provided at each
of the SE/CE office with sufficient backup. |
- Is there any provision to save
the partially filled in forms (NIT etc.,) and be able
to continue later?
- Will the system be supportive
enough for the amount of traffic expected?
- If any problem in opening bids
by me, whom should I contact?
| You can refer to the online help.
If the problem still persists, you can communicate
to the system administrator, who would be available
24x7 hours. |
- Is there any provision to give
rights/permission to another officer?
| The department can decide the deligation
of powers and the same can be incorporated in the
software. |
- Is the system secured from unauthorised
sources?
| Data is highly encrypted and secured.
IT&C Dept would authorise third party consultants
to conduct regular audits. |
- Is system capable of generating
required reports?
| Yes. Based on the Department requests
the reports are prepared and can be formated as
per the changing requirements. |
- Is automatic technical bid evaluation
possible?
| Yes. After the centralised contractor
registration and database is established, automatic
technical bid evaluation is possible. |
- Is automatic price bid evaluation
possible?
| Yes. The system can automatically
evaluate the price bids and rate them. Presently
this has not been implemented. |
- Does the system provide the facility
of receiving the clarifications from the contractors
without disclosing their identity?
| This is possible but we are going
to provide this facility in the next phase. |
- What frequency do you update
the tender software?
- Is there any provision to track
misuse of the system by any officer?
| Regular audits are conducted by the
authorised companies. As such the systemis designed
to provide much needed transparency and the information
is widely available. |
- What if I accidently submit the
same tender twice?
The system will not allow you to submit
the same tender twice. However, you may edit your
bid any time till the time of Closing.
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- How should I confirm my tenders
are not opened by any before the date of opening?
The system does not allow your bids
to be opened before the due date specified in the
Tender Schedule.
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- Is there any provision to change
or add new certificates to my bid after once submitting
the bid?
Yes. After once submitting the bid,
it would go to the server but it would be under
your control to change/modify till the last date
& time of submission. Please go to "Edit Profile"
to attach/upload any documents. These can be added
to the tender by clicking on 'Edit Bid" later on.
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- Is there any provision to change
my tender percentage/ Tender value after once submitting
the price bid?
Yes. After once submitting the bid,
it would go to the server but it would be under
your control to change/modify till the last date
& time of submission. Please Click on 'Edit Bid"
to do so.
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- How do I confirm that the specified
class contractor receives the mail on NIT information?
| The system would be instructed such
that all the specified class and registered on eProcurement
would receive an email regarding NIT. As well they
can view the NIT gist on the home page. |
- Can I open the bid before the
specified bid opening time in the NIT?
- Is there a provision to postpone
the scheduled last date & time of bid submission, technical
bid and price bid opening?
| Yes. There is facility to change the
last date & time of bid submission, technical bid
and price bid opening by issuing the corrigendum
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